Terms of service

Terms and Conditions of GloveBag

1. Scope of Application

1.1 These Terms and Conditions apply to all orders placed by consumers (Section 13 of the German Civil Code, BGB) via the online shop of GloveBag, owned by Jochen Ziegler, Franz-Schubert-Str. 6, 77704 Oberkirch, Germany.

1.2 A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity.

2. Contracting Party and Contact Information

2.1 The purchase contract is concluded with:

GloveBag
Owner: Jochen Ziegler
Franz-Schubert-Str. 6
77704 Oberkirch
Germany
Email: support@glovebag.de
Phone: +49 159 048 196 48

3. Conclusion of Contract

3.1 The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding online catalog.

3.2 By clicking the button “Order with obligation to pay,” you submit a binding order for the goods contained in the shopping cart.

3.3 Confirmation of receipt of the order is sent by email immediately after the order has been submitted.

4. Prices and Payment Terms

4.1 All prices stated are in euros and include the statutory value-added tax (VAT).

4.2 Shipping costs are charged separately and displayed during the ordering process.

4.3 Payment is made via PayPal, credit card, wallet, or Klarna.

5. Shipping and Delivery Conditions

5.1 Delivery is carried out within Germany and the European Union via DHL or Deutsche Post.

5.2 The average delivery time is 1–3 business days, unless otherwise stated.

5.3 Shipping costs depend on the order value and destination country and are displayed during the ordering process.

6. Right of Withdrawal

6.1 You have the right to withdraw from this contract within 14 days without giving any reason.

6.2 You shall bear the cost of returning the goods.

6.3 Further information on the right of withdrawal as well as a model withdrawal form can be found here.

7. Retention of Title

7.1 The goods remain our property until full payment has been made.

8. Warranty and Liability

8.1 The statutory warranty rights apply.

8.2 Claims for damages are excluded unless caused by intentional or grossly negligent conduct. In the case of slight negligence, we shall only be liable for breaches of essential contractual obligations (cardinal obligations).

9. Vouchers and Discount Campaigns

9.1 Discount campaigns and vouchers are not subject to any special conditions.

10. Data Protection

10.1 Information on the processing of your personal data can be found in our Privacy Policy.

11. Final Provisions

11.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

11.2 The place of jurisdiction is Offenburg, insofar as legally permissible.

11.3 Should individual provisions of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.